Contact information

Contact Us

At Relifbox, we are committed to providing you with the best experience possible. Whether you have a question about our products, need help with an order, or just want to share some feedback, our customer support team is here to help!

How to Reach Us

  • Email Support: Send us an email directly at hello@relifbox.com. We aim to respond to all emails within 24-48 hours.

  • Contact Form: You can also send us a message through the contact form at the bottom of this page, and it will go straight to our inbox.

  • Mailing Address: Relifbox, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Business Hours & Response Times

Our dedicated customer service team is available during the following hours:

  • Monday - Friday: 9:00 AM - 5:00 PM

  • Saturday - Sunday: Email support only

  • Bank Holidays: Closed

Please note: If you contact us outside of our regular business hours or over the weekend, we will get back to you on the next business day.

Before You Reach Out

To help us assist you faster, you might find the answer you are looking for right here on our site:

  • Frequently Asked Questions: Check our FAQ Page for quick answers regarding UK shipping, sizing, and product care.

  • Returns & Exchanges: Review our Refund Policy for detailed instructions on how to initiate a return.

Tip for faster service: If you are contacting us about an existing order, please include your Order Number and the Name used to place the order in your email or message. This allows us to pull up your details and help you immediately!